- What are your store hours?
- How do I place an order?
- How long is the rental period?
- What different methods of payment
do you accept? - Is there a minimum order for
delivery? - Is a deposit required?
- What are your delivery hours?
- Is there an extra charge for
deliveries/pick ups? - What if I need my equipment to be
delivered/picked up after
5pm? - What happens if I have to cancel
my order? Do I get charged
for it? - What happens if I
can’t bring back the equipment
on time? - Do you charge extra for set
up/breakdown? - What should I do with the
dishes, glassware and linens
before returning them?
What are your store hours?
Our store hours are 9am-4:30pm Monday-Friday.
How do I place an order?
There are a few ways to place an order. One is the good ol’ fashioned
dial our phone number and talk to us way.
The second is logging onto our website, www.allseasonspartyrentals.net
and clicking on the “request a quote” tab at the
top of the page. Here you can type in all the information you would
like to receive and someone will get back to you via e-mail or by
phone.
The third way is to come by our office and speak to our wonderful
personnel.
How long is the rental period?
The rental period is for 72 hours or 3 days, whichever you prefer. If
you would like the equipment for a longer period of time please let us
know and we will make the appropriate arrangements.
What different methods of payment do you accept?
We accept cold hard cash, checks, Visa or MasterCard.
Is there a minimum order for delivery?
Nope.
Is a deposit required?
We require that you leave a 50% deposit to reserve your equipment. This
ensures that All Seasons Party Rentals will not rent your equipment to
anyone else.
What are your delivery hours?
Our delivery hours are 9am-5pm. If you
would like your delivery outside of our normal business hours, there is
an additional cost on top of the normal fee. Also, if you would like
delivery and pick up on the same day an additional service fee may
apply.
Is there an extra charge for Deliveries and Pick-Ups?
Yes there is. Delivery and pick up rates are quoted as a round trip
fee. We do not offer one-way rates. Rates are based on the time and
location of your event.
Please note: You will be charged a “labor fee” or
“long haul” fee if your delivery requires that
equipment be taken up stairs, elevator, or an excessive walk by our
delivery/pick up crew.
We require that you give us at least a 5-6 hour window of time for all
deliveries. If a specific time is needed, there will be an additional
charge.
The customer is responsible for all equipment from the time of delivery
or from “will call” until it has been returned to
All Seasons Party Rentals. It is strongly recommended that the customer
be available onsite for delivery and pick up times. The customer is
also liable for damaged, missing, stolen or broken items and verifying
an accurate count of rental items are received and returned.
What if I need my equipment to be delivered/picked up after 4:30 pm?
All Seasons Party Rentals would be more than happy to accommodate you.
Any Deliveries and Pick-Ups outside our normal hours of 9am-4:30pm will be
charged an additional fee.
What happens if I have to cancel my order, do I get charged for it?
We have a 96 hour cancellation policy. If you cancel 4 days before your
event we charge 25 percent of your total. If you cancel within 3 days of your
event, we charge 50 percent of your total. If you cancel within 2 days of your event we charge 100 percent of the total.
So, if you’re going to cancel anything, please let us know at
least 4 days before your event. This way we still might be able to rent
out the equipment.
What happens if I can’t bring the equipment back on time?
Not a problem. If you think you may be a little late bringing back the
equipment, we’ll just have to charge you double! Haaa, just
kidding.
Give us a call and let us know you’ll probably be in the next
day with the equipment.
Do you charge extra for set up and breakdown?
Set up and breakdown is included with the rental price of our Tents and
Dance Floors.
We do charge a nominal fee for the setup/breakdown of chairs and
tables. Arrangements must be made in advance for set up/breakdown. If
set up/breakdown is not requested, please have chairs and tables
stacked and ready to go by the time All Seasons Party Rentals arrives
to pick up your equipment. However, set up does not include linens and
table settings.
What should we do with the dishes, glassware and linens before we return them?
Please scrape, rinse and stack dishes in the containers they were
delivered.
All glassware and silverware have to be dry and placed into the
containers in which they were delivered as well.
All linens are to be shaken clean.
If you have any additional questions, please feel free to give us a call @
Toll free: 877-936-RENT (7368)or Local: 858-566-7368
Thank you.
